Kissed Earth Help Center

Absolutely! You can cancel your subscription after 14 days.&#xA0;We simply ask that you wait until your first order has been delivered so you have the chance to experience our product before making your decision.&#xA0;Most of our customers stay because they love the results, enjoy the savings, and never have to worry about running out of their favourite products.&#xA0;Please note, if you do decide to cancel, your subscriber benefits will end, including your exclusive discounts, free shipping and bonus gifts.&#xA0;

Absolutely! You can cancel your subscription after 14 days. We simply ask that you wait until your first order has been delivered so you have the chance to experience our product before making your decision. Most of our customers stay because they lo

Can I cancel after my first Subscription order?

Subscriptions

What is the difference between Brilliance and Luminous collagen?

Where does your collagen come from?

Can I take Brilliance and Luminous together?

Brilliance

What does Luminous contain?

Where is your Marine collagen sourced from?

Can I take Luminous and Brilliance together?

Luminous

Where are your Mushrooms sourced from?

Can I take multiple Mushrooms at the same time?

Are the Mushroom Blends TGA Approved?

What is the difference between Magic 8 and Divine Woman?

Can I take Divine Woman with the Birth Control pill?

What is the difference between Divine Woman and PMS & Hormone vitamins?

Mushrooms

Does Replenish contain Aminos?

What is the difference between Replenish protein and Sculpt protein?

What is the fibre source used in Replenish?

What iron is used in Replenish?

Replenish

Can my kids have BLISS hot chocolate?

Is BLISS Pregnancy and Breastfeeding friendly?

Is BLISS Vegan and Gluten Free?

Does Bliss contain caffeine?

BLISS

Vitamin B in Thrive Kids Multi Shake

What magnesium is in Thrive?

Thrive

Supplements

What is Phenoxyethanol?

My skincare looks different to what is shown on the website - why is that?

Collagen Skincare

I'm having trouble getting the conditioner out of the bottle

What ingredients are used in the haircare?

Can I used your haircare on coloured or keratin treated hair?

Flourish Haircare

What is the difference between Sculpt protein and Replenish protein?

Can I take Sculpt long term?

Is Sculpt Low FODMAP?

How long ujtil I see results using Sculpt?

Do you use Stevia in Sculpt?

Sculpt Meal Replacement Shakes

Can I take Rehydrate+ during Pregnancy & Breastfeeding?

Is it OK to have electrolytes everyday?

Can kids take Rehydrate+?

Rehydrate+

Products

What’s the return/exchange policy?

How should I care for my Kissed Earth activewear?

What fabrics do you use?

Is the apparel range ethically made?

Where is the apparel made?

Is Kissed Earth apparel size inclusive?

Apparel

How do I update my subscription items?

How do I skip a subscription shipment?

Why do I need to wait 14 days before cancelling my Subscription??

Do you offer refunds or exchanges?

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

How much does shipping cost?

Do you offer free shipping?

Shipping - Refunds - Tracking

I'm having trouble logging in

Can I change my selection or add to my order once I have checked out?

Welcome code didn't work

Orders - Discounts - Logging in

Can I take your supplements if I'm pregnant or breastfeeding?

Are your vitamins safe to take during pregnancy and breastfeeding?

Are your supplements safe for children?

Are your products safe for kids?

What do you mean by Natural Flavours?

What is in the coating on the vitamins?

I'm new to Kissed Earth - which products should I start with?

Are your products vegan?

Do your products contain gluten or dairy?

Are your products FODMAP friendly?

Are your products third party tested?

FAQs

Can I cancel after my first Subscription order?Updated a month ago