Kissed Earth Returns & Refund Policy

At Kissed Earth, we want you to feel confident trying our products. Our returns policy is designed to give you peace of mind while ensuring a fair and positive experience.

30-Day Money-Back Taste Guarantee

If you're trying a Kissed Earth product for the first time and don't love it, we offer a money-back guarantee on your first purchase of each product.

Here's how it works:

• Try it: You have 7 days from receiving your order to try the product.
• Let us know: Email [email protected] within 7 days of receiving your order if you're not satisfied.
• Return it: We'll provide return instructions, and you'll have 21 days from notifying us to return the product.
• Get your refund: If 25% or less of the product has been used, you'll receive a full refund once we receive the return.

Please note that return shipping costs are not covered by Kissed Earth in this instance.

Returning Customers & Repeat Purchases

Our 30-day money-back guarantee applies only to your first purchase of each individual product. If you've previously purchased the same product, either as a one-time purchase or through a subscription, subsequent purchases are not eligible for the money-back guarantee.

We understand that circumstances change, so returning customers may be eligible for store credit on repeat purchases, provided the product meets our change-of-mind return requirements below.

Change-of-Mind Returns

We accept returns and exchanges for unused, unopened, sealed products in resaleable condition.

To request a return, email [email protected] for return instructions. Products must be received within 30 days of your order and returned with a copy of your invoice or order confirmation.

Please note that return shipping costs are not covered by Kissed Earth in this instance. Original shipping costs are non-refundable. Opened ingestible products cannot be returned under our change-of-mind policy.

Damaged or Faulty Products

If your order arrives damaged or faulty, please contact [email protected] within 30 days of purchase so we can assist with an appropriate resolution.

Questions?

We're happy to help! Contact our team at [email protected].